Cosmic Trading
COSMIC TRADING
Customer Portal
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Cosmic Trading
COSMIC TRADINGCustomer Portal
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Contact our support team by emailing support@cosmictrd.io or use the WhatsApp button below. Mention your registered email.
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Your Account Manager
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Your Account Manager
    Your dedicated point of contact at CosmicTRD
    Your Account Manager
    CosmicTRD Support
    CosmicTRD Support
    Online

    👋 Hi there! Welcome to CosmicTRD.

    How can we help you today?

    Just now
    Start Chat
    Need help? Chat with us!
    Shipping Rate Change Request
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    Order —
    Current — → — per unit
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    🚀

    Welcome to Cosmic Trading!

    Your gateway to seamless China-to-Global trade. Let us give you a quick tour of your portal.

    This will only take 30 seconds

    1
    Submit a Query
    Start by telling us what you need. A query is your sourcing request — whether it's a product, a shipment, or a specific item from China.
    📦
    Product Sourcing — Tell us what product you want and we'll find it for you in China
    ✈️
    Shipping — Already have products? Submit a shipping query to get them delivered
    💬
    Live Chat — Every query has a built-in chat with our sourcing team
    2
    Query Credits
    Query Credits are tokens you use to submit sourcing queries. When you ask our team to find and source products for you, it costs 1 credit per query.
    ✅
    Shipping Queries — FREE
    No credits needed! Submit unlimited shipping queries at no cost
    🔑
    Sourcing Queries — 1 Credit
    Our team researches, finds, and negotiates with Chinese suppliers for you
    🌐
    Want to source for FREE?
    Visit chinawholesale.global to browse and source products yourself — no credits, no fees, completely free!
    3
    Track Your Orders
    Once a query is accepted, it becomes an order. Track every step of the journey — from China warehouse to your doorstep.
    📋
    9-Stage Tracking — Sourcing, QC inspection, packing, international shipping, customs, and delivery
    📸
    QC Photos — Get quality inspection photos before products are shipped
    4
    Points & Payments
    Manage your finances with your built-in points system. Top up in your local currency and pay for orders seamlessly.
    💳
    Multi-Currency — View prices in BDT, USD, GBP, or your preferred currency
    🔔
    Instant Notifications — Get alerts via email, SMS, or Telegram for payments and updates
    🎉
    You're All Set!
    Start by submitting your first query. Our team is ready to help you source and ship from China.
    🚀
    Submit Your First Query
    Tell us what you need!
    ESC

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